OUR SERVICES
Imperial provides the tools and technology you need to manage inventory...not vendors.
Why Customer Managed Inventory (CMI) is better for your business
Other models put you in the passenger seat, while we give you complete control. Learn more about how Imperial can set you up to stock less and save more!
Learn WhyDigital Self Service Tools
Ordering Made Easy
It’s easier to manage inventory than interruptions from vendors. Search by categories or keywords, create auto-scheduled shipments or custom ordering forms and even turn spreadsheets into orders.
Auto-Reorder
My Lists
Order History
File Import
Systematic Control
Utilize Imperial’s technology to ensure the right people have the right authority to access, approve and return purchases.
Order Approval
Online Returns
Account and Spend Visibility
From your desk, the shop floor or even a mobile truck in the field - take your Imperial account with you.
Mobile
Purchase Reports
Lean Process Improvement
Field Service
An investment in organization is an investment in your future. Our Field Service Technicians work onsite at your locations to clean, organize and label cabinets, drawers and bins. These scannable labels include part number, full description and box quantity for easy ordering.
Inventory Optimization and Obsolescence
It is possible to do more with less. Imperial’s programs allow you to reduce and streamline your miscellaneous parts and supplies inventory. Overstocked and obsolete product can be returned to us for credit that you can apply towards future purchases.
Steel Program
Benefit from the advantages of steel equipment ownership while Imperial's unique program refunds your investment.
Assortments and Kits
Time is money. Imperial’s assortments and kits are curated by our experts to reduce time spent sourcing, stocking and selecting product at the point of use.
Order and Sourcing Support
Dedicated Account Advisor
LIVE support shouldn’t be more than a few rings or clicks away. From product expertise to placing orders, experienced Dedicated Account Advisors are there for you 6:00 AM – 6:00 PM CST via phone, email or mobile – if and when you need them.
Sourcing And Distribution
We are your one-stop-shop for all things fleet. Carrying over 1.5+ million of the products you use on your trucks and in your shop, our goal is to keep your fleet moving forward.
Platform Integrations
EDI provides your company with the ability to exchange business files with Imperial electronically.
Hear From Our Customers
“Hosting the Greatest Spectacle in Racing at the largest sporting venue in the world requires a parts supply partner that is tuned into our needs. Using the Imperial Supplies mobile app has allowed for timely and efficient ordering of our fleet maintenance parts. Working with Imperial Supplies has been a true partnership and they have been able to streamline our processes significantly. We look forward to continued success as we continue to grow this relationship!”
Tyrone Garrison – Vice President Facilities for Penske Entertainment
"We rely on Imperial for fair quotes, sourcing support, and overall ease of ordering. We have been able to consolidate vendors, improve organization, and drastically reduce spending. Before, there was an excessive number of bins and cabinets, door traffic was high with vendor sales personnel. The volume of shop supply items we were going through did not seem right, and I know from experience how much we should be spending based on our tech count and volume of work."
Duane M. – Equipment Manager, Dexter, MA
"I’ve been doing this for 34 years and have used every vendor out there. When I first started with Imperial, I originally thought that it would take additional time to scan my own orders vs. using a route salesman. Nothing could have been further from the truth! It literally takes me 5 minutes to place an order and I no longer have 3-4 sales people coming in throughout the week interrupting operations. I order what I need, when I need it, 24-7. I instantly see my pricing and product information and I control the quantities ordered. Imperial ‘s program saves me more time and money than any other program I’ve ever used."
Delbert C. – Parts Manager, Albuquerque, NM
"Imperial has been a huge part of our supply chain solution – for years now. Their folks are helpful and service oriented. Their systems for ordering, receiving and inventory are intuitive and help bring efficiencies for our fleet maintenance processes. We consider the partnership we have with Imperial to be very beneficial!"
Jim B. – Manager, Fleet Technician Services, Lexington, SC
Work with the fleet maintenance supply experts